Frequently asked questions

Each listing is priced as a one-off number purchase through us. You will still pay your own provider for the line, calls or VoIP service the number sits on.

In most cases yes. After purchase you tell us which provider and account the number should be set up on, and we coordinate it. Transfer is subject to provider compatibility and successful completion of the relevant process.

No. A premium number can be pointed at the phones you already use, including a mobile, a landline or a VoIP system, depending on what your provider supports.

028 is the geographic area code for the whole of Northern Ireland. The digits immediately after it identify the locality, including the Belfast ranges 02890, 02895 and 02896.

It depends on the providers involved and the type of service. Some are completed quickly, others take longer where a provider imposes extra checks. We tell you what to expect for your specific case and keep you updated.

It is our own internal 1–100 rating based on repetition, digit blocks, sequences and rhythm. It helps you compare numbers on this site. It is not an industry standard and does not affect how the number functions.

Yes. Use the Enquire option on its page and we will come back to you about that specific number.

Often. Tell us the area, the range and the kind of pattern you want, and we will look beyond the published stock and come back on availability.

If you control a memorable 028 number you would consider selling, send us the details through the sell page. We review every submission and let you know whether we may be interested, and on what basis.

Yes. Every listed price includes VAT, and no VAT is added on top. The VAT contained in the price is shown on the payment page and on your invoice.

We contact you for the provider details needed to progress the transfer, then coordinate it and keep you updated. You can check progress at any time using your order reference and email.

If a number cannot be transferred to your provider, we will look at the alternatives with you, including a different provider route, an alternative number or a refund where the number cannot be delivered.